Customer-Centric Refund Policy

At Jasrati, we prioritize your satisfaction and want to ensure you have a positive experience with our products. Please take a moment to review our refund policy to understand how we support you.

Important Information

When you make a purchase on jasrati.com or any of our sister sites, you agree to the terms outlined below. Please note that our products are digital goods, which means they cannot be returned in the traditional sense. We strive to create a fair and transparent refund process that aligns with this.

Refund Eligibility

Technical Defects or “Not as Described”: If your purchased item is not functioning as intended or does not match its description, please reach out to our support team at jasrati.com/support. We are committed to resolving any issues by updating the product promptly or clarifying anything for you. If we cannot provide a working solution within 4 business days, you can request a full refund. Please delete all digital files and license keys associated with the product before making this request. Refunds will be processed within 14 days or sooner.

Your Experience Matters

We want you to feel confident in your purchase. If you experience any issues within the first 30 days, please contact us immediately. Your feedback is crucial for us to improve our products and ensure your satisfaction.

What We Can’t Refund

While we are committed to providing a fair refund policy, there are certain situations where refunds cannot be granted:

You no longer want the product after you’ve downloaded or accessed it.
The product did not meet your expectations, despite our clear descriptions and examples provided to ensure you know exactly what you’re receiving.
You simply changed your mind.
You lack the expertise to use the item.
You cannot open the product due to software or compatibility issues.
Insufficient information is provided regarding your refund request.

If you are not sure about something, it’s best to ask us, before you make a purchase.

After 30 Days

Refund requests are generally not accepted after the first 30 days from the date of purchase. In exceptional cases—such as a product failing to function properly —we would consider a refund, but this has not occurred yet, as we actively update and maintain all of our products.

Final Note

Please be aware that if a refund request is processed, your Jasrati account will be deactivated, and you will lose access to our platform.

Thank you for choosing Jasrati! We are here to support you and ensure you have the best experience possible.